09 Mar QCCC COVID-19 Preparedness
Like the Australian, and global, community, Queensland Conference and Camping Centres (QCCC) are doing everything we can for you (our guests), contractors and staff. Our goal is to make sure you are informed and understand we are committed to keeping our guests safe.
We are fortunate with the unique location of each of our sites, with the wide-open spaces, established trees, beautiful crisp rural air, abundance of grass areas to wander and areas for children to play freely.
Be assured, our operations are always informed and compliant with Federal, State and Local regulatory guidelines and frequently reinforced as we prepare for each hosted event.
We always, and will continue to take the following steps to ensure guest health and safety:
- Handwash soap that includes hand sanitiser.
- Hand sanitisation stations in the kitchens and other areas of congregation.
- Hand washing instructions in common areas and ablution areas.
- Water bottle filling stations throughout our sites (don’t forget to bring a water bottle or keep cup)
- UV or chlorine water sanitisation systems across our sites (and town water supply in Brookfield) to ensure pure clean water, from spring fed bores on our sites without town water.
- Regular, daily cleaning of facilities.
Below are some Frequently Asked Questions (FAQ’s) regarding QCCC’s preparations:
What is QCCC’s overall stance on protecting visitors, volunteers and staff?
QCCC is focused on protecting the health and safety of all visitors, volunteers and staff. Our policies are meant to protect the health and wellbeing of everyone at QCCC. Our advice to staff and guests is based on the latest advice from the Australian Department of Health:
How do groups get updates and guidance
about QCCC’s
response to the Covid-19?
In response to changes in policy by the authorities we will communicate updates
and any other vital information via email to our clients if and as needed. Contact numbers and email addresses for our
venues can be centrally sourced at the following webpage: https://www.qccc.org.au/contact-us/.
Do
I need to wear a mask?
Unless otherwise directed by local government requirements or QCCC
site-specific procedures, the use of masks is optional. QCCC catering staff are issued with
protective gloves and hair containment and their use is a workplace
expectation.
What is QCCC ‘s Cancellation Policy?
Should a booking be cancelled 120 day or less before the planned arrival date, a minimum charge of 85% of the quoted price for your original booking or 85% of your expected number of guests, per the Booking Contract – will apply: HOWEVER – Should a substitute booking be secured, then the minimum charge to you will be reduced by the value of the substitute booking. Where this value equals or exceeds the quoted price for your booking, QCCC will refund the value of your paid deposit less a $50.00 administration fee.
Where else can I get information about Covid-19?
World Health
Organization
Centers for Disease
Control
Australian Government
We are here to help and make sure every guest we host at our sites are well
looked after, providing a home away from home with professional
excellence. We look forward to
welcoming you to our venue.